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Our team typically responds within two business days. For urgent responsible gambling enquiries, please contact Gambling Help Online directly on 1800 858 858 — they provide 24/7 free support.
General Enquiries
Editorial & Review Requests
Responsible Gambling Support (AU)
Gambling Help Online: 1800 858 858 (24/7 free)
Frequently Asked Questions
Do you operate gambling services?
No. MerchantsFinewine is an independent review and comparison site. We do not accept bets or operate any gambling platform.
Can I submit a casino for review?
Yes. Send details to our editorial team. Inclusion in a review does not guarantee a favourable rating — all platforms undergo the same independent testing methodology.
How do I report inaccurate information?
Contact us at [email protected] with specific details. We investigate all accuracy claims and update content promptly when errors are confirmed.
Are you affiliated with any casinos?
We may receive referral commissions from operators. This does not influence our test results or editorial ratings. All commercial relationships are disclosed in our content.
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We respond within 2 business days.